FAQ

Where is Go Store It located?

Go Store It - Raleigh is located at 1101 Trinity Road, Raleigh, North Carolina 27607. Go Store It - Wilmington is located at 5135 Market Street, Wilmington, NC 28405.  

Do you offer vehicle parking?

Our Raleigh facility offers affordable uncovered parking spaces. Give us a call for prices and availability.  

What documentation do I need to rent a unit?

In order to rent a unit, all you need is a valid form of identification such as a driver’s license, passport, military or state ID.

Do I need storage insurance?

It’s always a good idea to protect your belongings with insurance. If your insurance company doesn’t offer affordable storage insurance, give us a call to hear about our Go Store It Protection Plan.

Do I have to store long-term?

You’ll never have to store with Go Store It for longer than you need. We offer flexible and affordable month-to-month leases that allow tenants to store short and long-term.

What items am I not allowed to store?

Tenants are not allowed to store explosives, living plants or animals, liquids, chemicals, anything flammable, hazardous, or illegal. Contact your facility manager or storage expert if you have questions about a specific item.

How do I determine which unit size to rent?

Use our self storage calculator or call to speak with a storage expert. Have an idea of each item you intend to store.

How do I pay my storage bill?

Pay your storage bill online via our website or sign up for autopay. We accept most major debit and credit cards.

Do I have to pay a deposit?

There is no deposit.

What security features are in place?

Our facility is fully secure with 24 hour video monitoring and controlled gate access.

How do I access my unit?

Each tenant is given a code that gives them access inside of the facility. Enter that code into the gate keypad whenever you visit and drive right up to your unit during access hours. Our facility has wide driveways, making it easy for tenants to quickly load and unloading their belongings.

How do I rent a unit?

Lease a unit 24 hours a day, 7 days a week via this website. You may also rent a unit by contacting our call center at 919.205.4745, M-F 8am-9pm, Sat 9am-5pm, Sun 1pm-5pm.  

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